Terms & Conditions

Welcome to Acorn + Oak. Please read the following terms and conditions carefully prior to using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. We may revise the Terms and Conditions and Privacy Policy at any time without notice to you. Throughout these Terms, we will refer to ourselves as 'Acorn + Oak', ‘us’ or ‘we’.

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Typographical Errors:

Should any prices be mistakenly displayed at an incorrect price, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Acorn + Oak shall issue a credit to your credit card account in the amount of the incorrect price.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Warranty Disclaimer:

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied.

Copyright:

All content within this web site, included but not limited to text, logo, graphics and images are the property of Acorn + Oak or its content suppliers. Reproduction, download, copy, or republish of all content within this site is prohibited without prior written approval. 

Loss or Damage of Goods in Transit:


All orders are sent tracked via Tracked Couriers. If an order is not received, a claim will be raised on your behalf and the freight company will contact you for verification. Claims can take up to 6 weeks to process. We ensure all packages are sent with protective precautions to prevent damage via transit. 

Social Media:


By tagging @acornandoak_ (Instagram) or @acornandoaknz (Facebook) using our hashtag #acornandoaknz on social media you grant us permission to re-post and / or re-use the image(s) for marketing purposes.

Currency:


All prices are in New Zealand dollars (NZD) unless specified otherwise.