Frequently Asked Questions

What is your returns policy?

Please see our returns policy here

When will my package arrive?

We aim to dispatch orders as soon as possible, this is usually within one to two days and will be couriered to you using NZ Post with 2-3 day delivery. You will receive an email with a tracking number for peace of mind. 

Do you ship internationally?

Not at this stage sorry. 

Do you offer gift cards?

Yes we do! You will find them under the gifts tab on our homepage. 

Product out of stock?

Please do reach out if there is something you are after and it is out of stock. I may be able to order it for you. Unfortunately international shipping is experiencing delays at present due to COVID so we appreciate your patience in restocking our stock.